Return & Refund Policy

1. 30-Day Premium After-Sales Service

We provide 30-day worry-free return and refund service for all high-end personal care products. High-end customized gift boxes and limited-edition products also support legitimate return applications within the valid period, bringing exclusive premium after-sales experience for high-end users.

2. High-Standard Return Conditions

Returned luxury personal care products must keep original official packaging, complete gift accessories, anti-counterfeiting labels, and unopened product bodies. All returned products need to be free of extrusion damage, discoloration, and traces of use, to ensure the high-quality standard of secondary sales products.

3. Fast Premium Refund Processing

After the returned products pass our professional quality inspection, we will complete the full refund within 3 working days, which is faster than the industry standard. For orders with product quality problems, delivery errors, and transportation damage, we provide instant refund and free replacement services.